QUALITY POLICY
ESTABLECIMIENTOS HEFE is an international company that focuses all its efforts since 2006 in providing technologically advanced products, thanks to several studies carried out, both chemical and biochemical. HEFE offers more than 70 different and unique formulas to meet the biological needs required by crops. HEFE is present in more than 25 countries worldwide.
The Management of ESTABLECIMIENTOS HEFE approaches the Quality System as a way to organize the operation of the company, starting from some basic pillars such as the Quality of its services, customer satisfaction and continuous improvement of the efficiency of the System. For this, the Quality Management System of ESTABLECIMIENTOS HEFE is based on:
- The achievement, maintenance and improvement of the level of quality desired by ESTABLECIMIENTOS HEFE can only be achieved with the commitment and participation of all staff, and the use of their creative potential and skills.
- This involvement must be achieved through the understanding of the effect that individual contributions, information, communication and through the action of leaders in all areas and levels of the organization have on the quality of the service offered.
- Quality is obtained by planning, executing, reviewing and improving the Management System to prevent possible errors.
- Both the Management and the staff of ESTABLECIMIENTOS HEFE are committed to comply with the legal and regulatory requirements that apply to it.
- Commitment to the satisfaction of all our customers through the commitment of the entire organization to meet their needs and requirements, as well as legal and regulatory requirements and those of the products themselves.
- Only by continuously improving processes, methods, services, etc., can we guarantee greater internal efficiency, a better response to customer expectations and, therefore, improved customer satisfaction.
- ESTABLECIMIENTOS HEFE personnel, regardless of their functions and responsibilities, must analyze the data available to them regarding the activities they carry out in search of opportunities for improvement.
- For this reason, continuous improvement must be a permanent objective for everyone, and referred to all the activities developed in ESTABLECIMIENTOS HEFE.
- Our commitment to quality leads us to pay maximum attention to the technological evolution and possible improvements that new technologies make available to us.
- It requires the participation and collaboration of everyone, so this policy is disseminated to all ESTABLECIMIENTOS HEFE staff for their knowledge and understanding.
For the effective application of these principles, the support of both the management team and the staff is absolutely necessary.